Custom Order & Booking Policies

Custom Order & Booking Policies

Please review these policies before placing a custom order or booking a service with Razzle Dazzle Customs & Co.

Custom Items Are Final Sale

Because personalized items are created specifically for you, custom merchandise is non-refundable once design or production has begun. Please review all names, dates, wording, sizes, colors, and other submitted details carefully.

Design Approval

When a design proof is provided, production may begin after approval. Changes requested after approval may require additional design time, materials, or fees depending on the project.

Customer-Provided Information

Customers are responsible for providing accurate spelling, dates, sizes, photos, wording, and order details. The quality of submitted photos can affect the final result.

Turnaround & Rush Requests

Turnaround varies by item, quantity, materials, and current workload. Rush service is not guaranteed. When a rush request can be accepted, an additional rush fee may apply.

Color & Material Variations

Colors can appear differently across screens, printers, fabrics, acrylic, vinyl, and other materials. Slight color and placement variations may occur in handmade or custom-produced items.

Photo Booth Booking

Razzle Dazzle Photo Glam has a 2-hour minimum. A $50 deposit is required to reserve the date, the remaining balance is due 2 days before the event, service is digital only, and a travel fee applies outside Arkadelphia.

Event & Custom Service Dates

Submitting an inquiry does not reserve a date. Availability is confirmed separately for event décor, Photo Booth service, and other date-specific bookings.